Bed and Breakfast Blackpool Moorbank House in the Heart of South Shore Blackpool
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Terms and Conditions
Moorbank House Terms and Conditions
• Our hotel is very much focused towards couples and family groups, which mean we cannot, accept bookings from single sex groups.
• All accommodation is offered subject to availability at the time of receipt of the deposit, and at the quoted tariffs.
• Moorbank House is a non smoking establishment, this includes all bedrooms, bathrooms and public rooms. A smoking area is provided to the front of the property.
• Breakfast is served between 0845hrs – 0930hrs Evening Dinner where taken is served at 1700hrs. No allowances can be made for meals not taken. We are happy to cater for special dietary requirements, though this is by prior arrangement only.
• Rooms are to be vacated by 10.00hrs. Rooms will be available for occupation from 14.00hrs. Luggage may be left in the TV Lounge on the day of departure but must be collected by 17.00hrs. The management can accept no responsibility for the loss of any personal belongings or monies left in the hotel rooms. Guests are most welcome to arrive any time after 10.45 hours on the day of arrival but access to room(s) may not be possible till 14.00hrs.
• All damages must be paid for in full, the person who made the booking is responsible for the cost of damage if the damage is caused by another member of the party, and this includes situations where extra cleaning is required. This will include cleaning charges where guests have smoked in bedrooms or bathrooms.
• Deposits must be received within 7 working days or the booking will be cancelled.
• Please note that all deposits are non refundable.
• In the event of cancellation or curtailment, more than 24 hours before arrival 10% (plus card fee) of the total value of the booking becomes payable.
• In the event of cancellation or curtailment, one night’s stay must be paid if cancelling less than 24 hours before arrival.
• ‘No Shows’ without prior notification will have accommodation held for them until the usual end of their stay and will be billed for the entire period of the booking .
• Different cancellation terms apply to those bookings made online through our booking partner please see website for details.
• It is due to the very nature of unforeseen circumstances and the fact you may need to cancel your booking at short notice that we strongly advise you take out holiday and or travel insurance.
• If the deposit has been paid using a credit or debit card authorised account number, then any payment due owing to cancellation, curtailment or damage will also be made on this same account number by Moorbank House. The card holder will be notified of any such transaction.
• The hotel bar will usually close at 11.00pm but times may alter at the discretion of the management and it may close earlier or later subject to guest demand. However, in the interest of other guests, we reserve the right to refuse to serve alcohol to anyone deemed intoxicated. The bar may not open at all on a Friday evening but this will be advised locally.
• No food, take-away or alcohol is allowed in the hotel bedrooms. Alcohol, purchased from the hotel bar, may be consumed in the TV lounge. Guests returning with take away food are welcome to consume it in our dining room.
• The proprietors reserve the right to amend, curtail or terminate any contract should the conduct of any person who is a party to that contract cause any detriment to the well being of other guests.
• By making a booking and or paying a deposit you are stating that you agree to the terms and conditions as stated here and in the hotel locally.
• Payment can be made with all major debit and credit cards. Card Fees Apply (50 pence debit card £1 Credit Card).
• Any act of vandalism or malicious damage to any part of the hotel, and/or noise likely to cause a disturbance to other guests, shall deem the contract null and void. Persons performing such acts will be asked to leave the hotel immediately. No refund will be available in such circumstances.
• Children are defined as aged less than 13 years.
• Sadly, we cannot cater for pets.
• Terms for Invoice Payments issued to Business Customers are that payment is made Strictly 30 Days from date of invoice. We reserve the right to add 'reasonable' late payment charges to cover administration costs.
We hope you enjoy your stay with us here at Moorbank House.
